Returns & Exchanges

At FM Cases, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unused and original condition accessories. If your new case isn't the perfect fit for your style, our streamlined process makes exchanges and refunds quick and effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Item

  Place the product in its original packaging to ensure it remains protected during transit, including all tags and inserts.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.